BARNSLEY
_________________________________________________________________________
RESPONSE
RESPONSE
The information HAPIA are looking for is presented through the Health and Wellbeing Board: The papers are available here:
http://edemocracy.barnsley.gov.uk/edemocracy/health-wellbeing-board/health-wellbeing-board
Additional information is on the Healthwatch Barnsley website. http://www.healthwatchbarnsley.co.uk/
Information below taken from HWBB Minutes of Meeting held 7th Jan 2014:
a) Healthwatch collated a number of comments from carers between March 2013 and May2013 relating to experiences of carers accessing GP services. These comments highlighted that there may be a gap in systems used by GP’s to identify carers. Healthwatch shared these comments via its Expert Panel arrangements where an opportunity to work in partnership arose with GP’s wanting to hear the views of carers and Barnsley Council who had also collated a number of comments relating to similar concerns, through their engagement activity being carried out to inform priorities for the Carers Strategy 2013/14.
The importance of this work is further reinforced by a national report by The Royal College of General Practitioners (RCGP) which estimated 1 in every 20 patientsregistered with a GP practice is providing unpaid care and about 40% of carers are thought to be at risk of depression or stress because of their caring role.
As a result of the intelligence gathered it was felt by all partners involved that there was a need to carry out a piece of work to:
1. Raise awareness amongst carers, about the importance of registering their caring role with their GP.
2. Collate the views of carers on their experience of GP services.
3. Look at the current registration systems and identify if improvements can be made.
Healthwatch Has:
1. Begun to collate numbers of carers registered from individual GP’s providing a benchmark to measure the number of carers registering with their GP after awareness raising.
2. Begun a programme of outreach and engagement collating carers views, comments and opinions.
3. Begun to raise awareness amongst carers about the importance of registering with a GP, including how to go about it and the benefits associated with registration.
Healthwatch Barnsley is working in partnership with Leeds Involving People and Barnsley’s Deaf Forum, to plan an event for 25th of January, the purpose of this event is to provide deaf citizens of Barnsley with an opportunity to come and interact with health and social care services, learn more about the services that are available locally and share their views on the health and social care services they receive.
Depending on the outcome of the event Healthwatch may be able to identify areas where further work is required.
In light of recent media coverage, and reports received from the Care Quality Commission, Healthwatch Barnsley are interested in what Barnsley citizens have to say about Residential Nursing, Residential Care and Domiciliary care provided in the borough.
To collate residents, carers, and family member’s views on their experiences, and the level of service received, Healthwatch will be carrying out a scoping exercise through a range of engagement methods.
The data we collect will be checked and inputted as soon as is received to ensure safeguarding concerns are raised.
Healthwatch Barnsley has engaged with and surveyed 30 children and young people to find out how often they visit the dentist, and to find out if they were offered a Health Check who would they prefer to carry this out, with the majority opting for their school nurse.
This information has been reported into the Health and Wellbeing strategy task group, via a report which fed into the Children and Young People’s Health and Wellbeing Strategy.
d) Healthwatch Barnsley meets on a quarterly basis with service commissioners and service providers to share intelligence, and identify areas to work in partnership.
CCG, BMBC, SWYFT – Healthwatch has provided comments from children, young people and families regarding Children Adolescent Mental Health Services(CAMHS), and will continue to do so, as they are collated to inform the current service review.
Healthwatch has provided data to the CCG to inform real time inspections the first of which occurred on the 4th of December 2013. Healthwatch has been asked to continue to support this process and share comments received.
e) Healthwatch Barnsley meets on a quarterly basis with service commissioners and service providers to share intelligence, and identify areas to work in partnership.
f) Healthwatch Barnsley provides an advice, information and signposting service to the public. Service is open Monday,Tues,Thurs & Fri 9-5pm. Wed:9-7pm and Saturday by appointment only.
http://edemocracy.barnsley.gov.uk/edemocracy/health-wellbeing-board/health-wellbeing-board
Additional information is on the Healthwatch Barnsley website. http://www.healthwatchbarnsley.co.uk/
Information below taken from HWBB Minutes of Meeting held 7th Jan 2014:
a) Healthwatch collated a number of comments from carers between March 2013 and May2013 relating to experiences of carers accessing GP services. These comments highlighted that there may be a gap in systems used by GP’s to identify carers. Healthwatch shared these comments via its Expert Panel arrangements where an opportunity to work in partnership arose with GP’s wanting to hear the views of carers and Barnsley Council who had also collated a number of comments relating to similar concerns, through their engagement activity being carried out to inform priorities for the Carers Strategy 2013/14.
The importance of this work is further reinforced by a national report by The Royal College of General Practitioners (RCGP) which estimated 1 in every 20 patientsregistered with a GP practice is providing unpaid care and about 40% of carers are thought to be at risk of depression or stress because of their caring role.
As a result of the intelligence gathered it was felt by all partners involved that there was a need to carry out a piece of work to:
1. Raise awareness amongst carers, about the importance of registering their caring role with their GP.
2. Collate the views of carers on their experience of GP services.
3. Look at the current registration systems and identify if improvements can be made.
Healthwatch Has:
1. Begun to collate numbers of carers registered from individual GP’s providing a benchmark to measure the number of carers registering with their GP after awareness raising.
2. Begun a programme of outreach and engagement collating carers views, comments and opinions.
3. Begun to raise awareness amongst carers about the importance of registering with a GP, including how to go about it and the benefits associated with registration.
Healthwatch Barnsley is working in partnership with Leeds Involving People and Barnsley’s Deaf Forum, to plan an event for 25th of January, the purpose of this event is to provide deaf citizens of Barnsley with an opportunity to come and interact with health and social care services, learn more about the services that are available locally and share their views on the health and social care services they receive.
Depending on the outcome of the event Healthwatch may be able to identify areas where further work is required.
In light of recent media coverage, and reports received from the Care Quality Commission, Healthwatch Barnsley are interested in what Barnsley citizens have to say about Residential Nursing, Residential Care and Domiciliary care provided in the borough.
To collate residents, carers, and family member’s views on their experiences, and the level of service received, Healthwatch will be carrying out a scoping exercise through a range of engagement methods.
The data we collect will be checked and inputted as soon as is received to ensure safeguarding concerns are raised.
Healthwatch Barnsley has engaged with and surveyed 30 children and young people to find out how often they visit the dentist, and to find out if they were offered a Health Check who would they prefer to carry this out, with the majority opting for their school nurse.
This information has been reported into the Health and Wellbeing strategy task group, via a report which fed into the Children and Young People’s Health and Wellbeing Strategy.
d) Healthwatch Barnsley meets on a quarterly basis with service commissioners and service providers to share intelligence, and identify areas to work in partnership.
CCG, BMBC, SWYFT – Healthwatch has provided comments from children, young people and families regarding Children Adolescent Mental Health Services(CAMHS), and will continue to do so, as they are collated to inform the current service review.
Healthwatch has provided data to the CCG to inform real time inspections the first of which occurred on the 4th of December 2013. Healthwatch has been asked to continue to support this process and share comments received.
e) Healthwatch Barnsley meets on a quarterly basis with service commissioners and service providers to share intelligence, and identify areas to work in partnership.
f) Healthwatch Barnsley provides an advice, information and signposting service to the public. Service is open Monday,Tues,Thurs & Fri 9-5pm. Wed:9-7pm and Saturday by appointment only.
- Team can be contacted by phone, e-mail, text, facebook and twitter.
- Information leaflet on the service has been produced.
