DATA ANALYSIS - Question 3
EXAMPLES OF GOOD PRACTICE
In Plymouth the LINk has undertaken a rolling programme of consultation with the public at various events across the city and through its membership and circulation list. The information will be further supplemented through the work of the HealthWatch Development Worker.
“The Local Authority has contracted with a consortium of local third-sector organisations to support the LINk Board to undertake a work programme, including community engagement in the HealthWatch modelling and to undertake a community engagement programme as part of the development of a HealthWatch model”.
… and in Suffolk:
The “County Council, in partnership with NHS Suffolk, Suffolk LINk, the emerging Clinical Commissioning Groups and other stakeholders, is establishing a HealthWatch Implementation Executive and have funded the setting up of a small HealthWatch Pathfinder staff team to cover the transition period from July until March 2013. These initiatives have grown from the Pathfinder Group and the HealthWatch Planning Group that have developed with the involvement of the partner organisations and key stakeholders over the past year. The new staff team includes a Community Development Officer who is working to engage with the community, the local GP practices and voluntary sector.
Work-streams are now underway which will function under the HealthWatch Implementation Executive comprising of three groups; Organisational Development, including governance and corporate structure; Communications and Engagement, including working with the Voluntary and community Sector and the Health and Wellbeing Board Information and Signposting, including plans for the NHS Advocacy service”.
In the Wirral, a Transition Stakeholder Group made up of LINk members, Host (VCA Wirral) staff and representatives from Wirral Council, NHS Wirral, Clatterbridge Centre for Oncology, Cheshire & Wirral Partnership NHS Foundation Trust and Wirral University Teaching Hospital NHS Foundation Trust:
“The remit of the group is to manage the transition from Local Involvement Networks (LINks) to LHW. The group has recognised that the strength of the current LINk Board has been its diversity, and will be working to keep this throughout the transition period”.
Westminster has a ‘Shaping HealthWatch Sub-Group’ that advises the LINk Steering Group on the LINk’s transition to HealthWatch. The outputs of this work are intended to be visibility and branding, developing training programmes and discovering ways to engage the community – specifically hard-to-reach groups such as LGBT (lesbian, gay, bisexual and transgender).
There is an Action Plan in Bedford, which has been formalised by the HW Transition Working Group in April. The main headings are:
- Awareness raising of Bedford HW
- Ensuring equality and diversity
- Promoting comprehensive engagement
- Operational arrangements
- Provision of ICAS
- Organisational model to be adopted
Torbay describes their approach as:
“Very supportive in terms of allocating staff time to the development of HealthWatch, in partnership with the LINk, other local statutory, voluntary and community organisations. Local Authority staff from different departments of the organisation has been allowed to support the development with their expertise”.
Stockport has set up a LHW Development Group to effect transition whose membership includes: the Chair of the local LINk and two other LINk members, together with Council’s legal and financial representation and designated officer, and has support from the Council’s Health and Wellbeing team. A similar approach has been used in Somerset where the objective of the HealthWatch Transitional Steering Group is to: “sign-off a service specification and to assist with the direction of the work programme for HealthWatch’s first year”.
North Yorkshire has developed an approach that includes six partnership boards in a HealthWatch Reference Group to offer:
“Advice and support on the specification for LHW and to provide a representative to sit on the Shadow Health and Wellbeing Board. The Boards are:
- North Yorkshire Learning Disabilities Partnership Board
- North Yorkshire Physical and Sensory Impairment Partnership Board
- North Yorkshire Old Peoples Partnership Board
- North Yorkshire Carers Forum
- North Yorkshire Mental Health Partnership
- North Yorkshire Youth Council / Young People’s Council"
In Kent there is a LHW Implementation Group that discusses and plans for the transition to set up of LHW.
“There are three LINk governors on this group and the Chair of the Kent LINk has an open invitation to attend. Task and finish groups that report into the Implementation Group are also being set up which will include LINk representatives. Further support through a LHW shadowing arrangement, of which the LINk will be a key part, will be defined, planned and implemented from the summer onwards”.